Corona Virus

Most of our packages are reaching our customers. Unfortunately, some regions/postal codes are in complete quarantaine making deliveries impossible.

During the Corona Crisis, it’s your own responsobility to check If your region is in one of the below lists. Also it’s your own responsobility to check if the package is able to reach you. If postal workers are not allowed to come to your address, they will not be able to deliver the shipment.

During the Corona Crisis, our reship rules are different:

If a package does not reach you because you did not check your region/postal code before ordering, your package will NOT be reshipped.

Please check below lists before ordering:

UPS:
https://www.ups.com/nl/en/service-alerts.page?id=alert1

GLS:
https://gls-group.eu/NL/en/gls-alerts

 This list will be updated every time that shipping company’s give us a new list.

Country Date/time Pickup Delivery Affected postal code / area Reason Other
AT Effective immediately, until further notice No restrictions Restrictions for retail locations All Closure of most locations / retails (such as shops, restaurants, bars, pubs, etc.) Reduction of Customer Counter Availability from: 7:00 – 10:00 and 16:00 – 19:00.
No pickups in affected post codes No deliveries in affected post codes 5541 – 5542, 5611 – 5612, 5630, 5632, 5645, 5700, 5753, 6553, 6555, 6561, 6563, 6580, 6754, 6762 – 6763, 6767, 6888 Quarantine restrictions for affected post codes  
BE Effective immediately, until further notice No restrictions Restrictions for some retail locations. All Closure of non-essential retail locations (such as shops, restaurants, bars, pubs, etc.). Newspaper stores can remain open
CH Effective immediately, until further notice No restrictions Restrictions for retail locations All Closure of all non-essential retail locations (such as shops in shopping malls, restaurants, bars, hairdressers, pubs, etc.)
CZ Effective immediately, until further notice No restrictions Restrictions for retail locations All Closure of most retail locations (such as shops, restaurants, bars, pubs, etc.)
DE Effective immediately, until further notice No restrictions Restrictions for retail locations All Closure of most retail locations (such as shops, restaurants, bars, pubs, etc.) Reduction of Customer Counter Availability from: 7:00 – 10:00 and 16:00 – 19:00.
DK Effective immediately, until further notice No restrictions Restrictions for retail locations All Closure of most locations / retails (such as shops, restaurants, bars, pubs, etc.)

The C5 – EMERGENCY scan is used for all COVID-19 related delayed shipment volume that could not be delivered, another attempt will be made.

The DH – NO UPS CONTROL scan is used for RTS volume due to COVID-19 for validated business closures only.

RTS should only occur where the delivery centre have validated that the business is closed.

ES Effective immediately, until further notice No restrictions Restrictions for retail locations All Closure of most locations / retails (such as shops, restaurants, bars, pubs, etc.)
No pickups in affected post codes No deliveries in affected post codes 08700, 08710, 08711, 08712, 08788 Quarantine restrictions for affected post codes
FI Effective immediately, until further notice No restrictions Restrictions for retail locations All Closure of most locations / retails (such as shops, restaurants, bars, pubs, etc.)

The C5 – EMERGENCY scan is used for all COVID-19 related delayed shipment volume that could not be delivered, another attempt will be made.

The DH – NO UPS CONTROL scan is used for RTS volume due to COVID-19 for validated business closures only.

RTS should only occur where the delivery centre have validated that the business is closed.

FR Effective immediately, until further notice No restrictions Restrictions for retail locations All Closure of most locations / retails (such as shops, restaurants, bars, pubs, etc.)
Potential restrictions (customers will be called if pickup cannot be completed) Restrictions for retail locations 07110 – 07120, 07140 – 07190, 07310 – 07330, 07380 – 07409, 07440 – 07470, 07510, 07630 – 07660, 26150 – 26190, 26220 – 26230, 26310, 26340, 26410 – 26470, 26510, 26560 – 26570, 26620, 26730 – 26740

Limited coverage of post code areas

Closure of most locations / retails (such as shops, restaurants, bars, pubs, etc.)

GR Effective immediately, until further notice No restrictions Restrictions for retail locations All Closure of most locations / retails (such as shops, restaurants, bars, pubs, etc.)
IE Effective immediately, until further notice No restrictions Restrictions for retail locations All Closure of most locations / retails (such as shops, restaurants, bars, pubs, etc.)

The C5 – EMERGENCY scan is used for all COVID-19 related delayed shipment volume that could not be delivered, another attempt will be made.

The DH – NO UPS CONTROL scan is used for RTS volume due to COVID-19 for validated business closures only.

RTS should only occur where the delivery centre have validated that the business is closed.

IT Effective immediately, until further notice No restrictions Restrictions for retail locations All Closure of most locations / retails (such as shops, restaurants, bars, pubs, etc.)
No pickups in affected postal codes No deliveries in affected postal codes. Packages will be stored for 15 days. 00017, 04022, 40059, 64030 – 64031, 64033 – 64035, 65010, 83031, 84030, 84035 – 84036, 85047, 86016, 86077, 86079, 87038, 87054, 87056, 87060, 88842, 89064, 89822, 90030, 91018, 94011, 94018 Areas not accessible due to government restrictions.
LU Effective immediately, until further notice No restrictions Restrictions for retail locations All Closure of most locations / retails (such as shops, restaurants, bars, pubs, etc.) Customer counter closed.
No Drop Offs No Hold for Pickup at customer Center DCRs All Closure of UPS Customer Counter
MD Effective immediately, until further notice No restrictions Restrictions for retail locations 3200, 3300, 3352, 4001, 4301 – 4304, 4501 – 4502, 5401 – 5402, 5501 – 5509 Closure of some retail locations (such as shops, restaurants, bars, pubs, etc.).
NL Effective immediately, until further notice No restrictions Restrictions for retail locations All Closure of all non-essential retail locations (such as restaurants, bars, pubs, etc.)
NO Effective immediately, until further notice No restrictions Restrictions for retail locations All Closure of most locations / retails (such as shops, restaurants, bars, pubs, etc.)

The C5 – EMERGENCY scan is used for all COVID-19 related delayed shipment volume that could not be delivered, another attempt will be made.

The DH – NO UPS CONTROL scan is used for RTS volume due to COVID-19 for validated business closures only.

RTS should only occur where the delivery centre have validated that the business is closed.

PL Effective immediately, until further notice Restrictions for retail locations Restrictions for retail locations All Closure of all non-essential retail locations in shopping malls (such as shops, restaurants, bars, pubs, etc.)
PT Effective immediately, until further notice No restrictions Restrictions for retail locations All Closure of most locations / retails (such as shops, restaurants, bars, pubs, etc.)
No pickups in affected postal codes No deliveries in affected postal codes 3880000 – 3880999, 3885000 – 3885999 Quarantine restrictions for affected post codes
SE Effective immediately, until further notice No restrictions Restrictions for retail locations All Closure of some retail locations (such as shops, restaurants, bars, pubs, etc.)

The C5 – EMERGENCY scan is used for all COVID-19 related delayed shipment volume that could not be delivered, another attempt will be made.

The DH – NO UPS CONTROL scan is used for RTS volume due to COVID-19 for validated business closures only.

RTS should only occur where the delivery centre have validated that the business is closed.

SI Effective immediately, until further notice No restrictions Restrictions for retail locations All Closure of most retail locations (such as shops, restaurants, bars, pubs, etc.) COD/VOG shipments: Monetary fund collections are restricted. Customers are required to contact the customer support center for further instructions, on the toll free phone # 080-2112
UK Effective immediately, until further notice No restrictions Restrictions for retail locations All Closure of all non-essential retail locations (such as shops, restaurants, bars, pubs, etc.)

The C5 – EMERGENCY scan is used for all COVID-19 related delayed shipment volume that could not be delivered, another attempt will be made.

The DH – NO UPS CONTROL scan is used for RTS volume due to COVID-19 for validated business closures only.

RTS should only occur where the delivery centre have validated that the business is closed.

 

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